Refund & Cancellation Policy

1. Free Lookups upon Signup

To ensure absolute satisfaction with our parsing accuracy and lookup performance, SmartPhoneValidator automatically grants 100 free lookups to every new account immediately upon signup, with no credit card required.

• Try Before You Buy: These 100 free lookups are provided explicitly so that users can fully test our real-time validation pipelines, structural JSON outputs, and response times completely free of charge before making any financial commitment.
• Evaluation Requirement: Customers are required to utilize their free lookups to confirm that our service meets their technical specifications, integration standards, and operational criteria prior to adding funds to their wallet.

2. Pay-As-You-Go Wallet & Non-Refundability

• Informed Purchases: All subsequent payments made by the customer to add funds to the prepaid wallet, including payments made through automatic refill, are performed strictly after the customer has tried the service and verified the results.
• Absolute Non-Refundability: Because purchases are made after a successful trial phase, all paid transactions are final and non-refundable. Once funds are added to your wallet, lookups are run, or verification logs are generated, balances cannot be reversed, refunded, or exchanged back into fiat currency.
• Dispute Waiver Agreement: By adding funds to your wallet, you explicitly acknowledge that you have tested our system using your 100 free lookups, found the performance satisfactory, and explicitly waive any future right to initiate a billing dispute, chargeback, or payment reversal claim via Stripe, PayPal, or your card-issuing financial institution based on data results or platform compatibility.

3. Automatic Refill & Cancellation

• Optional Automatic Refill: SmartPhoneValidator has no subscriptions and no recurring plans. If you choose to turn on automatic refill, your saved card is charged the amount you selected whenever your wallet balance falls below the level you set. You can also limit how many refills may happen in a 24-hour period.
• On-Demand Cancellation: You can turn automatic refill off at any time in the Billing section of your dashboard, or by contacting us at support@smartphonevalidator.com.
• Effect of Cancellation: Once automatic refill is off, no further refills are charged. Refills and payments already made are not refunded, and any balance remaining in your wallet stays available until you use it.

4. Fraud Enforcement & Account Lockouts

WebEutopia LLC reserves the right to freeze, suspend, or permanently terminate any console account that attempts to brute-force our endpoints, bypass Cloudflare Turnstile anti-bot gates, or violate our structural Terms of Service. Any account banned for malicious activity, wallet abuse, or automated payload flooding completely forfeits its remaining wallet balance and free lookups, and no refund or dispute claims will be honored.